Refund Policy
1. Refund Eligibility
Due to the nature of digital products (license keys), we generally do not offer refunds once a key has been viewed or redeemed. However, we may consider refunds in the following cases:
- The license key provided is invalid or non-functional.
- The product was out of stock after payment was confirmed.
- A technical error occurred on our end preventing delivery.
2. Non-Refundable Items
The following items are non-refundable:
- Redeemed license keys.
- Products purchased by mistake if the key has been revealed.
- Account bans or suspensions resulting from the use of our software.
3. Requesting a Refund
To request a refund, please contact our support team through Discord or email. Please provide your order ID and a detailed explanation of the issue.
4. Processing Time
Refund requests are typically reviewed within 24-48 hours. If approved, the refund will be processed back to your original payment method within 5-10 business days.